Privacy Policy

Effective Date: 6/27/2025

COACHINMD ("we," "our," or "us") is committed to protecting the privacy of our users ("you," "your"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform. Please read this policy carefully to understand our practices regarding your personal information.

1. Information We Collect

1.1 Information You Provide

  • Personal Information: Name, email address, phone number, location, and other details provided during registration.
  • Professional Details: Specialty, certifications, and business information for specialists.
  • Communication Data: Messages or inquiries sent to us.

1.2 Information Collected Automatically

  • Usage Data: Information about your interaction with our platform, such as pages viewed, time spent on the platform, and actions taken.
  • Device Data: IP address, browser type, operating system, and device identifiers.
  • Cookies and Similar Technologies: Tracking technologies to enhance your experience and gather usage analytics.

2. How We Use Your Information

  • Provide and improve our services.
  • Facilitate communication between clients and specialists.
  • Process transactions and manage accounts.
  • Send notifications, updates, and marketing materials (with your consent).
  • Ensure the security and integrity of our platform.
  • Comply with legal obligations.

3. How We Share Your Information

3.1 With Other Users

  • For Specialists: Your profile information, including name, specialty, and location, will be visible to clients.
  • For Clients: Limited information may be shared with specialists to facilitate appointments.

3.2 With Third Parties

  • Service Providers: Trusted third-party vendors who assist in delivering our services (e.g., payment processors, analytics providers).
  • Legal Requirements: When required by law or to protect rights, property, or safety.
  • Business Transfers: In case of mergers, acquisitions, or sale of assets.

4. Your Privacy Rights

  • Access: Request access to your personal information.
  • Correction: Request corrections to your data.
  • Deletion: Request the deletion of your information.
  • Data Portability: Receive your data in a portable format.
  • Opt-Out: Opt-out of certain data processing activities, such as marketing.

To exercise these rights, contact us at [Insert Contact Email].

5. Data Security

We implement appropriate technical and organizational measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of data transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Retention of Information

We retain your information for as long as necessary to:

  • Provide our services.
  • Comply with legal obligations.
  • Resolve disputes and enforce agreements.

7. Third-Party Links

Our platform may contain links to third-party websites or services. We are not responsible for their privacy practices. Please review their privacy policies independently.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be communicated through our platform or other means. Your continued use of our services after such updates constitutes acceptance of the revised policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

  • Email: contact@coachinmd.com
  • Address: Chișinău, Moldova